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Solutions for drivers

Arval Drivers Solutions

CARING ABOUT OUR DRIVERS

OUR DRIVER CONTACT SPECIALISTS

 

Our Driver Contact Specialists are dedicated and specifically trained to manage all of the procedures used to communicate with your drivers on your behalf. These Driver Contact specialists offer 24/7 support, 365 days a year, to your drivers, giving them the right advice and answering any of their queries.

 


 

ECO AND SAFETY DRIVING TRAINING

Arval’s Eco-Driving program raises your drivers’ awareness of the impact of their driving on the environment and how to improve their carbon footprint. Eco training reduce costs while improving fuel economy, insurance, and SMR. Safety training reduces your fleet claim rates and improves the safety of your employees on the road. (Together, these account for more than 46% of your Total Cost of Ownership.)

 


 

COLLECTION AND DELIVERY

When required, Arval provides on behalf of you drivers a car collection and delivery service. Don’t worry about getting your car to and from the garage. We will collect your car, carry out the repairs and return it to your home or place of work. The Arval car collection and delivery service is delivered with nationwide coverage.

 


 

BUYING A USED CAR

At Arval, when our vehicles reach the end of their lease term, we sell them on through different channels, making them available to a wide range of buyers all over the world. Drivers may have the opportunity to buy their car.

 


 

SATISFACTION SURVEY

Measuring the satisfaction of your drivers will give indicators of our level of services and support improvements. After operational events as vehicle delivery, roadside assistance … Arval leads on field towards your drivers satisfaction surveys. Our aim is to continuously leverage the leasing industry standard service.

DRIVERS DIGITAL TOOLS

ARVAL SMART EXPERIENCE

ARVAL MOBILE+


Arval Mobile+ means that your documents are always in your hand: car registration certificate, driving license, vehicle contract, and the services you are covered by. You can easily have access to Arval’s service suppliers network and manage directly your car maintenance in a very easy & simple way.


ARVAL DRIVE CHALLENGE


Arval Drive Challenge is a serious game that aims to make drivers aware of responsible road habits and encourage them to adopt correct driving behaviors.

 


 

ONLINE CAR CONFIGURATOR

 

Regarding your Car Policy rules, get easy access to set-up your car. Two options are available, depending on your internal company management rules:

  • Cars list available in you Car Policy
  • Exhaustive cars market list

 


 

ORDER ONLINE

 

To facilitate the order process, you can within the restrictions of your car policy rules and process, order online your car. Then you can also follow the order progression information and updates.

 


 

DRIVER PORTAL

 

In a private space you can view and manage personal information and vehicle data but also access to:

  •  Policy documents
  • Travel information
  • Vehicle lead times
  • Driver guide
  • Tax calculator